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Privacy policy

Effective date: September 16, 2025

Neutek Locator ("the App") provides merchants with a store locator feature that can be installed on Shopify storefronts. We are committed to protecting your privacy and being transparent about how we handle the information you provide when using the App.

Information we collect

When you use the App, we only collect and store information that you, as a merchant, choose to provide:

  • Store location details such as addresses, phone numbers, business hours, and related contact information.
  • Custom fields you define for your store locations (e.g., services offered, special notes).
  • Translations of custom fields, if enabled, which may be processed through an AI service for the sole purpose of providing translated content.

We do not collect, store, or process any sensitive customer or payment information.

How we use information

The information you provide is used only to:

  • Display store locations and related details to your customers through the store locator widget.
  • Provide search, filtering, and display functionality within the App.
  • Generate translations of custom fields if you choose to enable AI translation.

We do not sell, rent, or share your store data with third parties for marketing purposes.

AI translation

If you choose to enable AI translation for custom fields:

  • The text you provide may be securely transmitted to a third-party AI service for translation.
  • Translated content is returned to the App and displayed on your storefront.
  • We do not use the text or translations for any other purpose.

Data retention

We retain your store location data only as long as you use the App. If you uninstall the App, your data is deleted from our systems within a reasonable period.

Security

We take appropriate technical and organizational measures to protect the information you provide against unauthorized access, alteration, disclosure, or destruction.

Your rights

You may update or delete your store location data at any time through the App's settings in your Shopify admin. If you uninstall the App, all associated data is removed from our systems within a reasonable period.

Changes to this policy

We may update this pivacy policy from time to time. Any changes will be posted here with an updated effective date.

Contact us

If you have questions about this Privacy Policy or how your information is handled, please contact us at [email protected].